Is migration from Flywheel really free?

Yes. Our team moves your site off Flywheel for you at no cost. We handle the files, the database, and the DNS, and we check that everything works before you go live. There is no per-site migration fee.

How fast can I reach a real person?

Our promise is human support in under five minutes. You reach a real person, by message or phone, not a bot or a scripted upsell.

What does UpperLevel cost compared to Flywheel?

UpperLevel keeps pricing simple, with NVMe speed, free SSL, daily backups, and security included rather than billed as add-ons or usage overages. The price you sign up at is the real price, not an introductory offer that jumps at renewal.

Can you move my email and domain too?

If your mailboxes live with Flywheel we copy them across with your site. Your domain can stay registered wherever it is now: we simply update the DNS records (or, if you prefer, walk you through pointing the nameservers), so there is no risky registrar transfer required just to change hosts.

Do you handle WooCommerce stores and custom builds?

Yes. WooCommerce stores, membership sites, multilingual setups, page-builder sites, and heavily customized themes are everyday work for our migration team, and store cutovers are scheduled deliberately so orders are not lost in the switch.

What if UpperLevel is not the right fit?

You are covered by our 45-day money-back guarantee. If hosting with us is not right for you, tell us within 45 days and we refund you.

Switch from Flywheel

The UpperLevel alternative to Flywheel

If you are leaving Flywheel over premium pricing, per-site plugin and overage fees, or support that slowed after the WP Engine takeover, UpperLevel offers free hands-on migration, sub-5-minute human support, and honest, no-bait-and-switch pricing, trusted since 2016 with 111 five-star reviews.

Get Started See how the move works

We move you off Flywheel for free. You do not lift a finger, and there is nothing to figure out.

111 5.0-star reviews
Since 2016
Human support in under five minutes

UpperLevel Hosting at a glance

Founded: 2016
Headquarters: United States
Support: <5 min response · 24/7/365 · Level 3 experts
Storage: NVMe SSD
Backups: Daily · 30-day retention (managed) · 15-day (shared)
Malware removal: Unlimited, included
Pricing: Shared from $11/mo · managed WordPress from $24/mo, billed annually · no bait-and-switch pricing
Guarantee: 45-day money-back guarantee
Uptime: 99.9% uptime
Reviews: 111 five-star reviews across Google, Trustpilot, HostAdvice, G2

The Flywheel problem

Why people leave Flywheel

Flywheel is a premium managed WordPress host owned by WP Engine. These are the reasons customers tell us they are looking for something better.

Support quality declined since WP Engine acquired Flywheel. Reviews cite contradictory replies, slow responses over a week, and dismissive answers to real performance issues.

Low satisfaction signal. A very low TrustScore on Trustpilot (around 1.4 out of 5), dominated by one-star reviews, versus Kinsta 4.8 and SiteGround 4.9.

Premium pricing that does not scale. A single $25 entry plan, no budget tier, costs climb fast for more sites or traffic, and reviewers call it overpriced.

Add-on fees. Managed plugin updates $8 per site, Performance Insights is paid, no included email hosting, so the real bill exceeds the headline price.

Overage charges on top of plan limits, plus a control panel reviewers call confusingly organized with features buried in an Advanced tab.

The real cost

What Flywheel actually costs

How Flywheel prices it

Premium managed WordPress host, no shared or cPanel tier. Plans from the Flywheel pricing page: Starter $25/mo, Freelance $96, Agency $242, plus Custom. Annual billing includes 2 months free. Some sources list current monthly rates of Tiny $15, Starter $30, Freelance $115, Agency $290 after Flywheel realigned plans. Add-on costs: extra sites $20/mo each, Managed Plugin Updates $8 per site, Performance Insights $25, traffic overage $2 per 1,000 extra visits, storage overage $1 per GB, no email hosting included.

The pricing catch

Unusual for the industry. Flywheel does not use intro versus renewal bait pricing. The advertised price is what you pay at sign-up and at renewal. Reviews and the Flywheel pricing page confirm the advertised rate carries through renewal, and existing subscriptions were grandfathered when plans realigned to WP Engine. The pain is high baseline price plus add-on and overage fees, not a renewal surprise.

Pricing details are sourced from public, dated references and are reviewed before publishing. Figures change, so confirm current rates on Flywheel’s own site.

And what we cost

UpperLevel pricing, with nothing hidden

Managed WordPress hosting in three flat tiers, billed annually. The price you sign up at is the real price: no intro teaser, no usage meter, and no add-on checklist at checkout. If pricing ever changes, existing customers get 30 days’ notice first.

Starter

$24/mo

For one WordPress site that needs to be fast, secure, and fully managed.

Business

$36/mo

For a growing business running a couple of sites that cannot afford downtime.

Pro

$48/mo

For freelancers and small agencies managing up to three client sites.

Every tier includes the migration off Flywheel, NVMe storage, free SSL, daily backups, malware removal, and the 45-day guarantee. There are no setup fees, no metered visitor counts, and no surcharge to keep your SSL certificate renewing.

Head to head

UpperLevel vs Flywheel

The same things customers leave Flywheel over are the things we built UpperLevel to do well.

With UpperLevel

Free hands-on migration. Our team moves your whole site for you, with no per-site fee and no plugin that stalls at 3 percent.
Human support in under five minutes. A real person, by message or phone, not a bot loop or a scripted upsell.
No bait-and-switch pricing. The price you sign up at is the real price, not an intro teaser that doubles in year two.
Everything included. NVMe speed, free SSL, daily backups, and security come standard, not as paid add-ons.
A 45-day money-back guarantee, backed by 111 verified 5.0-star reviews since 2016.

Staying on Flywheel

Support quality declined since WP Engine acquired Flywheel. Reviews cite contradictory replies, slow responses over a week, and dismissive answers to real performance issues.
Low satisfaction signal. A very low TrustScore on Trustpilot (around 1.4 out of 5), dominated by one-star reviews, versus Kinsta 4.8 and SiteGround 4.9.
Premium pricing that does not scale. A single $25 entry plan, no budget tier, costs climb fast for more sites or traffic, and reviewers call it overpriced.
Add-on fees. Managed plugin updates $8 per site, Performance Insights is paid, no included email hosting, so the real bill exceeds the headline price.
Overage charges on top of plan limits, plus a control panel reviewers call confusingly organized with features buried in an Advanced tab.

Free white-glove migration

We move you off Flywheel for free

Our team handles the whole move from Flywheel: files, database, email where it applies, and DNS. No downtime, no per-site fee, and nothing for you to figure out. And if a question comes up mid-move, a real person answers in under five minutes.

Moves are scheduled around your timezone and traffic patterns. Overnight cutovers and weekend launches are normal requests here, not special favors.

Get Started Talk to a real person

Want the play-by-play first? Read the step-by-step Flywheel migration guide

The proof

111 verified 5.0-star reviews

Since 2016, businesses across every industry have rated UpperLevel a perfect 5.0 out of 5. Read every one on the verified profiles.

111 5.0-star reviews
Since 2016
Human support in under five minutes

Questions

Switching from Flywheel, answered

Is migration from Flywheel really free?: Yes. Our team moves your site off Flywheel for you at no cost. We handle the files, the database, and the DNS, and we check that everything works before you go live. There is no per-site migration fee.
How fast can I reach a real person?: Our promise is human support in under five minutes. You reach a real person, by message or phone, not a bot or a scripted upsell.
What does UpperLevel cost compared to Flywheel?: UpperLevel keeps pricing simple, with NVMe speed, free SSL, daily backups, and security included rather than billed as add-ons or usage overages. The price you sign up at is the real price, not an introductory offer that jumps at renewal.
Can you move my email and domain too?: If your mailboxes live with Flywheel we copy them across with your site. Your domain can stay registered wherever it is now: we simply update the DNS records (or, if you prefer, walk you through pointing the nameservers), so there is no risky registrar transfer required just to change hosts.
Do you handle WooCommerce stores and custom builds?: Yes. WooCommerce stores, membership sites, multilingual setups, page-builder sites, and heavily customized themes are everyday work for our migration team, and store cutovers are scheduled deliberately so orders are not lost in the switch.
What if UpperLevel is not the right fit?: You are covered by our 45-day money-back guarantee. If hosting with us is not right for you, tell us within 45 days and we refund you.

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Sources & references

Where the Flywheel details come from

Every pricing, renewal, and support claim above traces to independently published reviews, consumer-complaint registries, or Flywheel’s own pricing pages and documentation, all reviewed before publishing:

Ready to leave Flywheel?

Free migration, human support in under five minutes, and a 45-day money-back guarantee. No teaser rates, no bait-and-switch pricing.

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