111 verified 5.0-star reviews

• If you're tired of being nickel and dimed by the corporate providers who have no idea who you are as a customer or as a person, make the switch to UpperLevel and you will be so glad you did. Brad and his team are just the best.

• Brad went above and beyond moving my domain, my email, migrating all my previous emails seamlessly, and got me a refund from my previous provider. A+++++ Five Stars across the board!

• I have felt so much more at peace after switching from GoDaddy to UpperLevel Hosting. Everything is transparent. I know what I'm paying for. I love supporting other small businesses.

• There's a lot to be said for never having to think, or worry, about my websites. Awesome uptime, reliability, expertise and personal service is truly UpperLevel.

• My website has had ZERO downtime since starting with them. Brad and the customer service I've received from UpperLevel Hosting are AWESOME.

• Brad stayed on the phone with me for about 2 hours till 11:30 pm, making sure everything was right. He dropped my anxiety to almost zero. I will never forget his kindness.

• Brad and UpperLevel have incredible customer service. Anytime I've had a question or run into an issue, I've gotten an immediate response and help, often within just a few minutes. Definitely makes my life easier.

• Brad Newman and his pro team at UpperLevel give something that's hard to buy these days: true peace of mind. Rarely needed, but if I have an issue, the turnaround time is epic. If you're not using him for hosting, you need to make a change.

• What's REALLY impressive is it's 7 years later. I know Brad is much busier and has a lot more people to take care of. And I STILL feel that same level of personal service any time I need something. They're doing it right at UpperLevel.

• Fantastic, concierge-level support for your website hosting!

• I emailed and got a phone call back within minutes. That's rare!

• Brad's customer service should be the model every other company strives for. Second to none.

• Long live Brad and UpperLevel. When he speaks about mastering customer service, you're hearing it from someone who has truly mastered it.

• Whenever I've had questions or issues, they respond promptly and typically have me straightened out in minutes. Brad has actually called me on the phone to walk me through issues. It's rare to find such personalized attention.

• UpperLevel just takes care of business. I often forget about them because everything they do works so well. NO hassles, no worries; all the uptime for my site.

• Good customer service isn't just helpful; it's what makes people stick around. You've built something special, and it shows.

• Brad and UpperLevel get it done, reliable, reasonable pricing, and responsive, knowledgeable customer service. Really glad to have him hosting my site.

• I've been with Brad and UpperLevel Hosting for years. Years with no worrying and no headaches. There's always full transparency about what's happening technically.

• From having been in the IT customer service arena for 20 years prior to moving to voice over, I can tell you that Brad knows how it's done. Simply put, there are none better.

• I met Brad Newman in 2019 and he has been helping me ever since. No problems, great service, and when I needed help with DNS records and email in 2024, Brad handled everything and it worked out exactly as expected. Highly recommend.

• Brad has never disappointed with getting me an answer AND the correct answer to any questions ASAP.

• Brad and his team make the complicated look simple, and they care of it all so I don't have to. Their rates are extremely reasonable.

Real words from real UpperLevel clients. Every star rating is verified on the profiles linked above.