On a shared plan
Automatic malware scanning and removal, included.
Our servers check your site every day and remove common malware on their own.
When a hacked site needs a full rebuild, Hacked Site Repair is a one-time $150.
Hacked Site Repair
Hacked WordPress site? We fix it for $150 on our shared plans.
Hacked Site Repair is a one-time $150 for WordPress sites on our shared hosting plans. We rebuild WordPress, plugins and theme from fresh copies, remove planted files, hidden database code and logins that are not yours, change every password, and keep all of your content.
- 111 5.0-star reviews
- Since 2016
- Human support in under five minutes
Who it is for
For sites on our shared plans.
Managed WordPress already includes it.
Hacked Site Repair is for sites hosted with UpperLevel.
On Managed WordPress
Unlimited malware removal, including hacked site repair, included.
If your site is ever hacked, our team cleans it fully, as often as needed, at no charge.
See managed WordPress hostingWhat we do
A full rebuild, not a quick scan.
Price: $150, one time.
- WordPress, plugins and theme rebuilt from fresh copies
- Planted files and hidden database code removed
- Logins that are not the owner's removed
- Every password changed
- All of your content kept
How it works
Four steps to a clean site
Step 1
Contact us
Tell us which site is affected and what you are seeing. A real person answers in under five minutes.
Step 2
We confirm the site is affected
We check that your site really has been hacked before we charge anything.
Step 3
We rebuild it
We rebuild WordPress, plugins and theme from fresh copies, remove what the attacker planted and the logins that are not yours, and change every password.
Step 4
You get your site back
Your site comes back on clean software, with new passwords and all of your content.
Questions
Hacked WordPress sites, answered
- My WordPress site was hacked. What should I do?
- Contact us and tell us what you are seeing. If your site is on one of our shared hosting plans, Hacked Site Repair is a one-time $150: we confirm the site is affected before we charge, then rebuild it from fresh copies and keep all of your content. On Managed WordPress, repair is included at no charge.
- How much does it cost to fix a hacked WordPress site?
- At UpperLevel, Hacked Site Repair is a flat one-time $150 for WordPress sites on our shared hosting plans. That covers the full rebuild: WordPress, plugins and theme from fresh copies, planted files and hidden database code removed, logins that are not the owner's removed, every password changed, and all content kept. Managed WordPress hosting includes unlimited malware removal, including hacked site repair, at no charge.
- My WordPress site was hacked and I can't log in. Can you fix it?
- Yes. Because we host your site, we can work on its files and database directly, so you do not need to log in for us to repair it. We remove logins that are not the owner's and change every password, so you can log in again once the repair is done.
- Why does my WordPress site keep getting hacked?
- Usually because of outdated software, or because planted code and logins from an earlier attack were left behind. Removing the malware you can see is not always enough. A full rebuild from fresh copies, with every password changed and unknown logins removed, followed by keeping WordPress, plugins and theme up to date, is what usually stops it.
- Will I lose my content?
- No. The repair keeps all of your content. We replace the WordPress software, plugins and theme with fresh copies and remove the malicious code around your content.
- Is repair included with Managed WordPress?
- Yes. Managed WordPress hosting includes unlimited malware removal, including hacked site repair. If your site is ever hacked, our team cleans it fully, as often as needed, at no charge.
Hacked right now? Tell us what is going on.
We confirm your site is affected before we charge anything.