// Managed Web Hosting: Built Different
UpperLevel Hosting: Enterprise Performance for Small Business
Enterprise-grade performance. Human-level support. Pricing that makes sense.
UpperLevel hosts agencies, designers, and small businesses who are done fighting with their hosting company.
“7 years later? I STILL feel that same level of personal service any time I need something. They’re doing it right at UpperLevel.”
“Fantastic, concierge-level support for your website hosting!”
“My website has had ZERO downtime since starting with them.”
“True peace of mind. Rare and hard to buy these days.”
“I emailed and got a phone call back within minutes. That’s rare!”
UNDER 5-MIN SUPPORT·
DAILY BACKUPS·
FREE SSL·
FREE MIGRATION·
99.9% UPTIME SLA·
REAL HUMAN SUPPORT·
IN BUSINESS SINCE 2016·
MANAGED WORDPRESS·
UNDER 5-MIN SUPPORT·
DAILY BACKUPS·
FREE SSL·
FREE MIGRATION·
99.9% UPTIME SLA·
REAL HUMAN SUPPORT·
IN BUSINESS SINCE 2016·
// Why UpperLevel
FOUR REASONS
CLIENTS STAY
Most hosting companies give you great service until you sign up. We built UpperLevel around the opposite idea, and have been proving it since 2016.
Real Human Support
Under 5-minute response time, every time. You reach a real person who knows your account and your site. No offshore call centers, no scripted ticket queues. Brad Newman has answered support calls mid-flight; that’s not marketing, it’s documented by clients.
Speed & Reliability
99.9% uptime SLA backed by enterprise-grade infrastructure. The same performance technology that Fortune 500 companies pay a premium for, delivered at pricing built for growing businesses. Your site stays fast and online. Period.
Fully Managed
Security patches, WordPress updates, daily backups, performance tuning, SSL, uptime monitoring; all handled. You focus on running your business. We handle everything that keeps your site safe, current, and fast. No technical knowledge needed.
Honest Pricing
No bait-and-switch renewal rates. No hidden fees for features you assumed were included. What you see is what you pay on day one and year nine. Multiple clients specifically mention transparency and fair pricing as a reason they switched from GoDaddy.
// Hosting Plans
WORDPRESS HOSTING
FOR AGENCIES
Whether you need the full managed WordPress experience or reliable shared hosting at an honest price: every plan comes with the same real human support that clients have trusted since 2016.
// Our Primary Focus
Managed WordPress Hosting
The complete, worry-free option. Every technical detail handled for you: updates, security, backups, performance. The choice for professionals who want their site to just work.
- Managed WordPress core & plugin updates
- Daily automated backups
- Free SSL certificate
- Malware scanning & removal
- Performance optimization included
- Free website migration from any host
- Under 5-minute human support response
- 99.9% uptime SLA with monitoring
// Budget-Friendly Option
Shared Hosting
Dependable shared hosting for sites that don’t need the full managed experience. Same UpperLevel infrastructure and the same real human support at a price-conscious entry point.
- Reliable shared hosting environment
- Free SSL certificate
- cPanel control panel access
- Email hosting included
- One-click WordPress install
- Free website migration
- Domain registration available
- Same human support, same team
// The UpperLevel Difference
HOSTING RUN
BY SOMEONE
WHO CARES
UpperLevel was founded by Brad Newman in 2016 with one idea: hosting clients deserve to be treated like people, not ticket numbers. Nearly a decade later, that’s still the entire operating philosophy.
- Under 5-minute support: not hours, not days. Minutes.
- Brad has called clients mid-flight to help resolve urgent issues, documented by clients, not copywriters.
- Proactive communication: you hear about issues before they become problems.
- Plain English, not tech jargon; patient with beginners, deep with experts.
- Pricing you can count on: consistent since 2016, no surprise renewal hikes.
“If you’re tired of being nickel and dimed by the corporate providers who have no idea who you are as a customer or as a person, make the switch to UpperLevel and you will be so glad you did. Brad and his team are just the best.”
– Julia Knippen
“Brad’s customer service should be the model every other company strives for. Second to none.”
– Rob Williams
“Long live Brad and UpperLevel. When he speaks about mastering customer service, you’re hearing it from someone who has truly mastered it.”
– Ian Fishman
“Brad went above and beyond moving my domain, my email, migrating all my previous emails seamlessly, and got me a refund from my previous provider. A+++++ Five Stars across the board!”
– Dan Wright
// Client Testimonials
DON’T TAKE
OUR WORD
FOR IT
These are real comments from LinkedIn, left voluntarily by clients. Over 100 reviews. One consistent theme: Brad and the UpperLevel team simply show up, every single time, since 2016.
“There’s a lot to be said for never having to think, or worry, about my websites. Awesome uptime, reliability, expertise and personal service is truly UpperLevel.”
“I have felt so much more at peace after switching from GoDaddy to UpperLevel Hosting. Everything is transparent. I know what I’m paying for. I love supporting other small businesses.”
“Whenever I’ve had questions or issues, they respond promptly and typically have me straightened out in minutes. Brad has actually called me on the phone to walk me through issues. It’s rare to find such personalized attention.”
“UpperLevel just takes care of business. I often forget about them because everything they do works so well. NO hassles, no worries; all the uptime for my site.”
“Brad stayed on the phone with me for about 2 hours till 11:30 pm, making sure everything was right. He dropped my anxiety to almost zero. I will never forget his kindness.”
“Good customer service isn’t just helpful; it’s what makes people stick around. You’ve built something special, and it shows.”
“My website has had ZERO downtime since starting with them. Brad and the customer service I’ve received from UpperLevel Hosting are AWESOME.”
“Brad and UpperLevel get it done, reliable, reasonable pricing, and responsive, knowledgeable customer service. Really glad to have him hosting my site.”
“I’ve been with Brad and UpperLevel Hosting for years. Years with no worrying and no headaches. There’s always full transparency about what’s happening technically.”
// Common Questions
GOT
QUESTIONS?
Straight answers about hosting with UpperLevel; no jargon, no runaround. Just what you need to know.
Yes. UpperLevel offers fully managed WordPress hosting that handles all updates, security, backups, and performance optimization so clients can focus on their business rather than their hosting.
UpperLevel is ideal for agencies, freelancers, designers, and small businesses who want enterprise-grade hosting performance with personalized support – clients who are done fighting with impersonal corporate hosts like GoDaddy, Bluehost, or WP Engine.
Yes. UpperLevel offers a 45-day money-back guarantee on all hosting plans – one of the longest in the industry among comparable managed WordPress hosts.
UpperLevel was founded in 2016 by Brad Newman. The company has been providing managed WordPress and NVMe shared hosting continuously since then, building a reputation for personal service documented in over 100 LinkedIn reviews.
Yes. UpperLevel handles DNS configuration and email setup as part of its managed hosting service. Whether you’re migrating from another host or setting up email for the first time, Brad and the team walk you through it – or handle it for you – so nothing gets misconfigured and your site and email stay running without interruption.
UpperLevel handles the migration for you. The process is straightforward: your site is moved over, tested, and confirmed working before DNS is switched – so there’s no downtime and no scrambling on your end. Most clients are surprised by how painless it is compared to their previous hosting experiences.
// Ready to Make the Switch?
STOP FIGHTING
YOUR HOST
Join clients who made the switch to UpperLevel and haven’t thought about hosting since. Real support. Real performance. No surprises. Since 2016.
From the UpperLevel Blog
Practical guides on WordPress hosting, performance, and security.
Managed Hosting
Managed WordPress Hosting vs. Shared Hosting: What’s the Difference?
Read the guide →
WordPress Performance
What Is NVMe WordPress Hosting (And Why It Makes Your Site Faster)
Read the guide →
Running a web design agency or freelance practice? See our managed WordPress hosting for agencies – built for multi-site management and client work.
UpperLevel is purpose-built for WordPress, the platform powering over 40% of the web. Learn more about WordPress performance optimization or explore the WordPress developer resources.